Partyware, one of Australia’s top distributors of disposable tableware, transitioned to an online shop but faced numerous bugs and usability issues, leading to customer complaints.
Key decisions
We spoke directly with their customers to understand their frustrations. Using these insights, we redesigned user journeys and refreshed the website with a modern look that respected the existing branding.
Our task
Branding
UI / UX Design
Web Development
Before
After
Results
Customers are excited about a new, seamless online experience that will bring them joy and ease. The client is ecstatic about the transformation and the potential boost in customer satisfaction.